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Mound City Bank Electronic Fund Transfers
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| YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable of
handling, some of which may not apply to your account. Please read this
disclosure carefully because it tells you your rights and obligations for the
transactions listed. You should keep this notice for future reference.
Electronic Funds Transfers Initiated By Third Parties. You may
authorize a third party to initiate electronic funds transfers between your
account and the third party's account. These transfers to make or receive
payment may be one-time occurrences or may recur as directed by you. These
transfers may use the Automated Clearinghouse (ACH) or other payments network.
Your authorization to the third party to make these transfers can occur in a
number of ways. In some cases, your authorization can occur when the merchant
posts a sign informing you of their policy. In all cases, the transaction will
require you to provide the third party with your account number and bank
information. This information can be found on your check as well as on a
deposit or withdrawal slip. Thus, you should only provide your bank and account
information (whether over the phone, the Internet, or via some other method) to
trusted third parties whom you have authorized to initiate these electronic
funds transfers. Examples of these transfers include, but are not limited to:
- Preauthorized credits.
You may make arrangements for certain direct deposits to be accepted into
your checking or savings account(s).
- Preauthorized payments.
You may make arrangements to pay certain recurring bills from your
checking or savings account(s).
- Electronic check
conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account
using information from your check to pay for purchases or pay bills.
- Electronic returned check
charge. Some merchants or service providers will initiate an
electronic funds transfer to collect a charge in the event a check is
returned for insufficient funds.
Mound City Link Telephone Transfers - types of transfers - You may
access your account by telephone 24 hours a day at 1-800-579-LINK (5465) using
your personal identification number, a touch tone phone, your account numbers,
and your social security number, to:
- transfer funds from checking
to checking
- transfer funds from checking
to savings
- transfer funds from savings
to checking
- transfer funds from savings
to savings
- transfer funds from line of
credit to checking
- transfer funds from line of
credit to savings
- get information about:
- the account balance of
checking account(s)
- the last ten deposits
to checking accounts
- the last ten
withdrawals from checking accounts
- the account balance of
savings account(s)
- the last ten deposits
to savings accounts
- the last ten
withdrawals from savings accounts
ATM Transfers - types of transfers and frequency and dollar limitations -
You may access your account(s) by ATM using your ATM card and personal
identification number or Visa Check Card and personal identification number,
to:
- make deposits to checking account(s) with an ATM card
- make deposits to checking account(s) with a debit card
- make deposits to savings account(s) with an ATM card
- make deposits to savings account(s) with a debit card
- get cash withdrawals from checking account(s) with an ATM card
- you may make no more than three withdrawals per day
- you may withdraw no more than $310.00 per day
- get cash withdrawals from checking account(s) with a debit card
- you may make no more than five withdrawals per day
- you may withdraw no more than $525.00 per day
- get cash withdrawals from savings account(s) with an ATM card
- you may make no more than three withdrawals per day
- you may withdraw no more than $310.00 per day
- get cash withdrawals from savings account(s) with a debit card
- you may make no more than five withdrawals per day
- you may withdraw no more than $525.00 per day
- transfer funds from savings to checking account(s) with an ATM card
- transfer funds from savings to checking account(s) with a debit
card
- transfer funds from checking to savings account(s) with an ATM card
- transfer funds from checking to savings account(s) with a debit
card
- get information about:
- the account balance of your checking account(s)
- with an ATM card
- with a debit card
- the account balance of your savings account(s)
- with an ATM card
- with a debit card
Some of these services may not be available at all terminals.
Types of ATM Card Point-of-Sale Transactions - You may access your
checking account(s) to purchase goods (in person), pay for services
(in person), and get cash from a merchant, if the merchant permits, or from a
participating financial institution.
Point-of-Sale Transactions - frequency and dollar limitations and charges
- Using your card:
- you may make no more than ten
transactions per day
- you may not exceed $500.00 in
transactions per day
- the charge for your card (whether
or not the card is used in the period) is $12.00 per year
Types of Visa Check Card Point-of-Sale Transactions - You may access your checking account(s) to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Point-of-Sale Transactions - frequency and dollar limitations and charges
- Using your card:
- you may make no more than 15 debit (pin) based transactions per day and no more than 15 credit
(Visa) based transactions per day
- you may not exceed $1,000.00 debit (pin) based
transactions per day and you may not exceed $1000.00 in credit (Visa) based
transactions per day
- the charge for your card (whether or not the card is used in the period) is $12.00 per year
Chargebacks. For any point-of-sale transaction of $50.00 or more, if
we receive written or oral notice from you within three banking business days
of the transaction, we shall reverse the transaction and recredit your account.
Notice must be provided to us at the address or telephone number appearing in
this disclosure.
Currency Conversion. When you use your VisaŽ Check Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date, plus 1%. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. This 1% adjustment is made for all international transactions regardless of whether there is a currency conversion associated with the transaction.
Advisory Against Illegal Use. You agree not to use your card(s) for
illegal gambling or other illegal purpose. Display of a payment card logo by,
for example, an online merchant does not necessarily mean that transactions are
lawful in all jurisdictions in which the cardholder may be located.
MCB Online Banking Computer Transfers - types of transfers and charges -
You may access your account(s) by computer through the internet by logging onto
our website at www.moundcitybank.com and using your user identification and
your password, to:
- transfer funds from checking
to checking
- transfer funds from checking
to savings
- transfer funds from savings
to checking
- transfer funds from savings
to savings
- transfer funds from line of
credit to checking
- transfer funds from line of
credit to savings
- make payments from checking
to loan account(s) with us
- make payments from checking
to third parties
- there is a charge of
$.40 per payment for Image, HSA, and Super Now Checking accounts
- first 10 online bill payments FREE; $.40 per bill payments over 10 on Market Advantage and BanClub Checking accounts
- make payments from savings to
loan account(s) with us
- make payments from MMIA to
third parties
- get information about:
- the account balance of
checking account(s)
- the last 45 days
deposits to checking accounts
- the last 45 days
withdrawals from checking accounts
- the account balance of
savings account(s)
- the last 45 days
deposits to savings accounts
- the last 45 days
withdrawals from savings accounts
FEES
- We do not charge for direct
deposits to any type of account.
- We do not charge for
preauthorized payments from any type of account.
Except as indicated elsewhere, we do not charge for these electronic fund
transfers.
ATM Operator/Network Fees. When you use an ATM not owned by us, you
may be charged a fee by the ATM operator or any network used (and you may be
charged a fee for a balance inquiry even if you do not complete a fund
transfer).
Out of Network. $1.00 On ATM withdrawals processed outside of the PULSE network.
Refunds on Purchases. Cash refunds will not be made to you on
Purchases made with your Card. If a merchant who honors your Card gives you
credit for merchandise, returns or adjustments, the merchant will do so by
sending us an adjustment which we will apply as a credit to your Account.
Unless your use of the card results in an extension of credit, any claim or
defense with respect to property or services purchased with your Card must be
handled by you directly with the merchant or other business establishment which
accepts the Card and any such claim or defense which you assert will not
relieve you of your obligation to pay the total amount of sales draft plus any
appropriate charges we may be authorized to make.
DOCUMENTATION
- Terminal transfers.
You can get a receipt at the time you make a transfer to or from your
account using an automated teller machine or point-of-sale
terminal. However, you may not get a receipt if the amount of the transfer is $15.00 or less.
- Preauthorized credits.
If you have arranged to have direct deposits made to your account at least
once every 60 days from the same person or company, you can call us at
(608) 348-2685 to find out whether or not the deposit has been made.
- Periodic statements.
You will get a monthly account statement from us for your checking or
savings accounts.
- Transaction receipts.
You will get a receipt, if requested at the time you make any transfers to
or from your Account using an ATM terminal, or make purchases using your
Debit Card.
PREAUTHORIZED PAYMENTS
- Right to stop payment and
procedure for doing so. If you have told us in advance to make regular
payments out of your account, you can stop any of these payments. Here is
how:
Call or write us at the telephone number or
address listed in this brochure in time for us to receive your request 3
business days or more before the payment is scheduled to be made. If you
call, we may also require you to put your request in writing and get it to
us within 14 days after you call.
We will charge you $25.00 for each
stop-payment order you give.
- Notice of varying amounts.
If these regular payments may vary in amount, the person you are going to
pay will tell you, 10 days before each payment, when it will be made and
how much it will be. (You may choose instead to get this notice only when
the payment would differ by more than a certain amount from the previous
payment, or when the amount would fall outside certain limits that you
set.)
- Liability for failure to
stop payment of preauthorized transfer. If you order us to stop one of
these payments 3 business days or more before the transfer is scheduled,
and we do not do so, we will be liable for your losses or damages.
FINANCIAL INSTITUTION'S LIABILITY
Liability for failure to make transfers. If we do not complete a
transfer to or from your account on time or in the correct amount according to
our agreement with you, we will be liable for your losses or damages. However,
there are some exceptions. We will not be liable, for instance:
- If, through no fault of
ours, you do not have enough money in your account to make the transfer.
- If you have an overdraft
line and the transfer would go over the credit limit.
- If the automated teller
machine where you are making the transfer does not have enough cash.
- If the terminal or system
was not working properly and you knew about the breakdown when you started
the transfer.
- If circumstances beyond our
control (such as fire or flood) prevent the transfer, despite reasonable
precautions that we have taken.
- There may be other
exceptions stated in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties about your account or the
transfers you make:
- where it is necessary for
completing transfers; or
- in order to verify the
existence and condition of your account for a third party, such as a
credit bureau or merchant; or
- in order to comply with
government agency or court orders; or
- as explained in the Privacy
Disclosure contained elsewhere in this document.
UNAUTHORIZED TRANSFERS
(a) Consumer liability.
* Generally. Tell us AT ONCE if you believe your card and/or code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You can lose no more than $50 if you fail to give us notice of a lost or stolen card and/or code. If you do give us notice of a lost or stolen card and/or code, you will be liable for the lesser of:
- $50 or
- the amount of any money,
property, or services obtained by unauthorized use of the card and/or code
before you gave us notice.
Also, if your statement shows transfers that you did not make, including those made by card, code, or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from
telling us, we will extend the time period.
* Additional Limit on Liability for VisaŽ Check Card. Unless you have
been grossly negligent or have engaged in fraud, you will not be liable for any
unauthorized transactions using your lost or stolen VisaŽ Check Card. This
additional limit on liability does not apply to ATM transactions, to
transactions using your Personal Identification Number which are not processed
by VISAŽ, or to commercial cards.
(b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this brochure. If after banking hours or on non-business days call VISAŽ hotline telephone at 1-800-236-2442. You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic Transfers, Call or
Write us at the telephone number or address listed in this brochure, as soon as
you can, if you think your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt. We must hear
from you no later than 60 days after we sent the FIRST statement on which the
problem or error appeared.
- Tell us your name and
account number (if any).
- Describe the error or the
transfer you are unsure about, and explain as clearly as you can why you
believe it is an error or why you need more information.
- Tell us the dollar amount
of the suspected error.
If you tell us orally, we may require that you send us your complaint or
question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (5
business days for VisaŽ Check Card point-of-sale transactions and 20 business
days if the transfer involved a new account) after we hear from you and will
correct any error promptly. If we need more time, however, we may take up to 45
days (90 days if the transfer involved a new account, a point-of-sale
transaction, or a foreign-initiated transfer) to investigate your complaint or
question. If we decide to do this, we will credit your account within 10
business days (5 business days for VisaŽ Check Card point-of-sale transactions
and 20 business days if the transfer involved a new account) for the amount you
think is in error, so that you will have the use of the money during the time
it takes us to complete our investigation. If we ask you to put your complaint
or question in writing and we do not receive it within 10 business days, we may
not credit your account. Your account is considered a new account for the first
30 days after the first deposit is made, unless each of you already has an
established account with us before this account is opened.
For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your compliant or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.
We will tell you the results within three business days after completing our
investigation. If we decide that there was no error, we will send you a written
explanation.
You may ask for copies of the documents that we used in our investigation.
MOUND CITY BANK
25 EAST PINE STREET, P.O. BOX 263
PLATTEVILLE, WISCONSIN 53818
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (608) 348-2685
MORE DETAILED INFORMATION IS
AVAILABLE ON REQUEST
NOTICE OF ATM/NIGHT DEPOSIT FACILITY USER PRECAUTIONS
As with all financial transactions, please exercise discretion when using an
automated teller machine (ATM) or night deposit facility. For your own safety,
be careful. The following suggestions may be helpful.
- Prepare for your
transactions at home (for instance, by filling out a deposit slip) to
minimize your time at the ATM or night deposit facility.
- Mark each transaction in
your account record, but not while at the ATM or night deposit facility.
Always save your receipts. Don't leave them at the ATM or night
deposit facility because they may contain important account information.
- Compare your records with
the account statements you receive.
- Don't lend your ATM card to
anyone.
- Remember, do not leave your
card at the ATM. Do not leave any documents at a night deposit facility.
- Protect the secrecy of your
Personal Identification Number (PIN). Protect your ATM card as though it
were cash. Don't tell anyone your PIN. Don't give anyone information
regarding your ATM card or PIN over the telephone. Never enter your PIN in any
ATM that does not look genuine, has been modified, has a suspicious device
attached or is operating in a suspicious manner. Don't write your PIN
where it can be discovered. For example, don't keep a note of your PIN in
your wallet or purse.
- Prevent others from seeing
you enter your PIN by using your body to shield their view.
- If you lose your ATM card or
if it is stolen, promptly notify us. You should consult the other
disclosures you have received about electronic fund transfers for
additional information about what to do if your card is lost or stolen.
- When you make a transaction,
be aware of your surroundings. Look out for suspicious activity near the
ATM or night deposit facility, particularly if it is after sunset. At
night, be sure that the facility (including the parking area and walkways)
is well lighted. Consider having someone accompany you when you use the
facility, especially after sunset. If you observe any problem, go to
another ATM or night deposit facility.
- Don't accept assistance from
anyone you don't know when using an ATM or night deposit facility.
- If you notice anything
suspicious or if any other problem arises after you have begun an ATM
transaction, you may want to cancel the transaction, pocket your card and
leave. You might consider using another ATM or coming back later.
- Don't display your cash;
pocket it as soon as the ATM transaction is completed and count the cash
later when you are in the safety of your own car, home, or other secure
surrounding.
- At a drive-up facility, make
sure all the car doors are locked and all of the windows are rolled up,
except the driver's window. Keep the engine running and remain alert to
your surroundings.
- We want the ATM and night
deposit facility to be safe and convenient for you. Therefore, please tell
us if you know of any problem with a facility. For instance, let us know
if a light is not working or there is any damage to a facility. Please
report any suspicious activity or crimes to both the operator of the
facility and the local law enforcement officials immediately.
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